Privacy Policy

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Rockland Emergency Services

Effective Date: January 2026

Rockland Emergency Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect information you provide when visiting RocklandEmergencyServices.com or contacting us for services.

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1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

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Personal Information

You may voluntarily provide:

• Name

• Email address

• Phone number

• Property address

• Details about property damage or emergency services needed

This information is collected through:

• Contact forms

• Phone calls

• Email inquiries

• Service request forms

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Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Pages visited

• Time and date of visits

• Device type

This data is used to improve site performance, security, and user experience.

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2. How We Use Your Information

We use your information to:

• Respond to emergency service requests

• Provide estimates, scheduling, and customer support

• Communicate about your project or inquiry

• Improve website performance and service quality

• Send follow-up communications related to your service request

We do not sell, rent, or trade your personal information.

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3. How We Protect Your Information

We use commercially reasonable security measures to protect your personal information, including:

• Secure servers

• SSL encryption

• Limited access to customer data

However, no system is 100% secure, and we cannot guarantee absolute security.

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4. Sharing of Information

We may share your information only when necessary to:

• Dispatch technicians

• Process service requests

• Work with insurance providers or subcontractors

• Comply with legal requirements

We never share your data for advertising or resale.

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5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve website functionality

• Track traffic and usage patterns

• Enhance user experience

You can disable cookies in your browser settings if you prefer.

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6. Third-Party Services

We may use trusted third-party tools such as:

• Website hosting

• Analytics (such as Google Analytics)

• Form submission and email services

These providers only receive information necessary to perform their services and are required to protect your data.

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7. Your Rights

You may:

• Request access to your personal data

• Request correction or deletion of your information

• Opt out of future communications

To do so, contact us using the information below.

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8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Rockland Emergency Services
Email: info@rocklandemergencyservices.com
Phone: (Your Business Phone Number)

If you want, I can also generate:

• Terms of Service

• Cookie Policy

• HIPAA-safe version (for insurance & medical-adjacent work)

• Wix-formatted version

You’re doing the right thing by putting this in place — it builds trust, protects you legally, and helps with Google & insurance compliance.